Terms & Conditions
01.

Class capacities

1.1 All children that are in a Shared Private lesson (1:2) and swim in Roko Health Club, Montrose House, Kings Road, Parkside, Kingston or Cobham, must swim with a partner. Sports Generation will honor the booking for the first two lessons of the term. If Sports Generation are not able to find a suitable partner by the third lesson, the client will have the following options:

1.1.1 If there is availability, the booking can be moved to another lesson time or day with a child that is need of a partner.

1.1.2 The booking can be changed to a private lesson for the remainder of the term. The client will pay the difference between a Shared Private lesson and Private for the remaining lessons within the term.

1.1.3 The client should find a suitable partner of a similar age and ability to join the lesson. If the pairing does not work, the client must choose option 1.1.1 or 1.1.2.

1.1.4 Sports Generation pay a fixed cost to the pool owner and coach, irrespective of the number of swimmers that are booked therefore both spaces must be filled, or the appropriate payment must be made to change the class to a private lesson.

1.1.5 If the client’s child is in a class with another child that is no longer able to participate, Sports Generation does not expect the remaining client to change their booking to a private lesson, move class time/day or find a suitable partner.

02.

Class scheduling

2.1 If the client’s child is assessed as working toward Beginner 3, the child will not be allowed to swim in any slots before 4.00pm unless they book a private (1:1) or a Shared Private (1:2) with a partner that the client has brought to Sports Generation. The partner must be of a similar age and ability.

2.2 Sports Generation will inform the client if the child is in a level whereby the must move to a more suitable venue.

2.2.1 Kings Road Private Pool and Wimbledon Parkside Private Pool will only offer lessons to those swimmers that are working towards the Non-Swimmers, Beginners, Beginners 1 or Beginner 2 levels.

2.2.2 Montrose House Private Pool will only offer lessons to those swimmers that are working towards Non-Swimmers, Beginners, Beginners 1, Beginners 2, Beginners 3, Improvers 1 and Improvers 2.

2.2.3 Cobham Private Pool will only offer lessons to those swimmers that are working towards Non-Swimmers, Beginners, Beginners 1, Beginners 2, Beginners 3, Improvers 1 and Improvers 2.

2.2.4 Kingston Private Pool will only offer lessons to those swimmers that are working towards Non-Swimmers, Beginners, Beginners 1, Beginners 2, Beginners 3 and Improvers 1.

2.2.5 The Holiday Inn Shepperton will only offer lessons to those swimmers that are working towards Non-Swimmers, Beginners, Beginners 1, Beginners 2, Beginners 3, Improvers 1 and Improvers 2.

2.2.6 Roko Health Club Chiswick will offer lessons to all swimmers between the levels of Non-Swimmers and Squad level.

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